Privacy Policy

Introduction

Welcome to https://mobility-assistance-sinton-texas.primarycareaid.com (hereinafter referred to as “Mobility Assistance Sinton Texas”, “we”, or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users accessing our website, utilizing our applications, or availing of our services.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Our official website at https://mobility-assistance-sinton-texas.primarycareaid.com.
All associated mobile and web applications developed by us.
Services and products offered through our platform.
Interactions between users and our digital platforms, whether via authorized user accounts or general website browsing.

Please note that this policy does not extend to third-party services, applications, or websites linked to ours but operated independently. These entities have their own privacy policies governing the collection and use of personal data, so we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

Utilizing our applications and services as an authorized user, including any premium or subscription-based features.
Visiting our websites, especially those linked to this Privacy Policy, and navigating through different pages and sections.
Subscribing to newsletters, emails, or other communication channels initiated by us, such as calls, texts (SMS), or direct messages.

Personal Data Collection

We collect a range of personal information to enhance your user experience and tailor our services to your needs:

Account Information: Details required to create and manage your user account, including usernames, passwords, and profile pictures.
Payment Information: Credit card or debit card details for processing transactions, as well as billing and payment history.
Financial Information: Banking information for direct deposits or payments, if provided.
Purchase Information: Records of products or services purchased from us, including order numbers, quantities, and pricing.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or advertising IDs to recognize your mobile device when using our apps.
Location Data: Geographic coordinates collected when you access our services, used for location-based features and analytics.
Feedback: Your comments, reviews, surveys, and responses to customer support inquiries.
Social Media Information: User data from social media platforms when you log in or share content from these sites on our platform.
Product Information: Details about the products or services you interact with, such as product preferences and browsing history.

We obtain this data through direct user input, tracking technologies, and interactions with our systems. Additionally, third-party service providers may share Personal Data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your online experience and provide valuable analytics:

Strictly Necessary Cookies: Essential for navigating our website and using its core functionality. These ensure the secure delivery of services and prevent fraudulent activities.
Preference Cookies: Remember user preferences, such as language settings or display options, to personalize your experience.
Analytics Cookies: Collect data about how you interact with our websites, including pages visited and links clicked, to improve our services and understand user behavior.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to accept, block, or delete specific types of cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy:

Legal Obligations: We may be required by law to keep certain records for an extended period.
Business Needs: Data is retained to support our business operations, improve services, and conduct research.
User Consent: Personal data will be kept with user consent until such time as the consent is withdrawn.

Once the retention period expires or upon request, we securely delete or anonymize the personal data, ensuring it is no longer identifiable.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: The ability to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The option to request the deletion of your personal data, except where certain exceptions apply.
Restriction: Limiting our use of your personal data under specific circumstances.
Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: Objecting to the processing of your personal data for direct marketing or other purposes.
Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing of personal data.
Appeals/Complaints: Filing appeals or complaints with us or relevant supervisory authorities if you believe your privacy rights have been violated.
Withdrawal of Consent: Withdrawing consent for the collection and processing of your personal data, where such consent was voluntarily given.

To exercise these rights or seek clarification, please contact our Data Protection Officer via the contact details provided in this policy.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

If you have any questions regarding this policy, your data protection rights, or if you wish to exercise these rights, please contact us:

Email: [email protected]
Mailing Address: Data Protection Team, Mobility Assistance Sinton Texas, [Mailing Address], Country.

We value your trust in our handling of personal data and strive to ensure a transparent and secure user experience.